Shipping Policy

Shivansh Enterprises
At Shivansh Enterprises, we are committed to delivering your orders in a timely and efficient manner. Please read our shipping policy to understand how we process and ship your purchases.

1. Order Processing Time

  • Orders are processed within 1-3 business days (excluding weekends and holidays) after payment confirmation.
  • If there are any delays due to high demand or unforeseen circumstances, we will notify you via email or phone.

2. Shipping Methods & Delivery Time

We offer multiple shipping options to meet your needs:

  • Standard Shipping: Delivery within 5-7 business days.
  • Express Shipping: Delivery within 2-4 business days.
  • Same-Day/Next-Day Delivery: Available for select locations within New Delhi (subject to availability).

Delivery times may vary based on your location and courier service provider.

3. Shipping Charges

  • Shipping charges will be calculated at checkout based on the selected shipping method and delivery location.

4. Shipping Locations

We currently ship across India, including major cities and remote locations. If your location is not serviceable, we will inform you before processing the order.

5. Tracking Your Order

  • Once your order is shipped, you will receive a tracking number via email/SMS.
  • You can track your shipment using the tracking link provided or visit the courier’s website.

6. Delivery Issues & Delays

  • In case of delays due to courier issues, weather conditions, or unforeseen circumstances, we appreciate your patience.
  • If your order is delayed beyond the estimated delivery date, please contact us at info@shivashenterpries.com or call 9650114227.

7. Order Cancellations & Changes

  • Orders can be canceled or modified within 12 hours of placing the order. Once shipped, cancellations are not possible.
  • To request modifications, contact us immediately.

8. Damaged or Missing Items

If your order arrives damaged, defective, or incomplete, please:

  1. Contact us within 48 hours of delivery.
  2. Provide order details and photographic evidence of the issue.
  3. We will arrange a replacement or refund as per our policy.

9. Contact Us

For any shipping-related inquiries, please reach out to us:

Shivansh Enterprises
KH No-88/100, House No-D1-A84, Gali No-5, Mahavir Enclave, New Delhi-110045, Delhi, India
📞 Phone: 9650114227
📧 Email: info@shivashenterpries.com